IT Manager of Information Security (full-time)
Salary Range: $90,147.20 – 135,262.40 annually
The IT Manager of Information Security oversees the Columbus Metropolitan Library’s (CML) Information Security program and monitors its effectiveness. The IT Manager of Information Security role leads defining security strategy, acts as a liaison between the departments and IT, provides architecture/engineering support and provides operational support. This role is also responsible for developing metrics which measure the IT department’s performance and reporting out on those metrics. The role coordinates the IT department’s technical activities to implement and manage security infrastructure and to provide regular status and service level reports to Organizational Risk and leadership.
Security Dispatcher (full-time)
Salary Range: $16.24 – 24.40 hourly
Staffs the Security Operations Center (SOC), coordinating communications and responses to security incidents and requests for equipment and services. Monitors CCTV footage and shares information to ensure an orderly, safe and secure environment for customers and staff and a positive customer experience. Helps to protect CML property.
Call Center Specialist (part-time)
Salary Range: $16.24 – 24.40 hourly
This position serves as a primary contact point for customers contacting the library through phone, chat, and e-mail. Ensures a positive customer experience by determining customer needs, analyzing and solving problems, and connecting customers to appropriate locations, departments, and resources.
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